Refund Policy

Refund Policy

We want you to love your honey. If something isn't right with your order, contact us within 14 days of delivery and we'll make it right.

Damaged or incorrect items

If a jar arrives broken or your order is wrong, send us a photo within 14 days and we'll replace the item or refund you in full — your choice. No need to ship anything back.

Opened and unopened items

We can't accept returns of opened honey, candles or skin care products. Unopened, undamaged items can be returned within 14 days of delivery for a refund of the product price, minus shipping.

How to reach us

Email brunsalec@gmail.com with your order number and we'll respond within 2 business days.